This Privacy Policy explains how VF & Co. ("we," "us," or "our") collects, uses, and protects information across our website at vfco.hn (the "Site") and the Fexo Shipper mobile application (the "App"). By using the Site or the App, you agree to this policy.
1. Information We Collect
Website (vfco.hn)
- Contact form: when you send us a message, we collect your name, email address, and the contents of your message.
- Demo request form: when you request a product demo, we collect your first and last name, business email, company, job title, and phone number.
- Anti-spam data: our forms use Google reCAPTCHA Enterprise, which collects device and interaction data to distinguish genuine visitors from automated abuse.
- Usage analytics: with your consent, we collect standard usage data (such as pages viewed and general device/browser information) through Google Analytics. Analytics and advertising storage are disabled by default — see "Cookies & Analytics" below.
Fexo Shipper app
- Account information: name, email address, and other details you provide when registering or using the App.
- Location data: when you use trip tracking, maps, or location-based features, we may collect device location to show routes, pickup and dropoff points, and trip status.
- Trip and work order data: information you create or manage in the App, such as work orders, trips, pickup and delivery locations, and related metadata.
- Device and usage information: device type, operating system, app version, and how you use the App (e.g., features used, actions taken).
- Push notification tokens: to send you notifications about trip updates (e.g., arrival at pickup or dropoff) when permitted by you.
2. How We Use Your Information
On the website, we use the information you submit to:
- Respond to your contact message or demo request and follow up about our services.
- Protect our forms and services from spam and automated abuse.
- With your consent, understand how the Site is used so we can improve it.
In the Fexo Shipper app, we use the information we collect to:
- Provide, maintain, and improve the App and its features (work orders, trip management, tracking, and maps).
- Authenticate you and manage your account.
- Send you push notifications about trip status and other relevant updates, including when the App is in the background, where supported and allowed by your device settings.
- Process and display location-based data (e.g., routes, pickup/dropoff) and improve our services.
- Comply with legal obligations and protect our rights and the rights of others.
3. Third-Party Services
We use third-party services that process data on our behalf or under their own policies, including:
- Google reCAPTCHA Enterprise (website): protects our forms from abuse. Subject to Google's Privacy Policy and Terms of Service.
- Google Analytics (website): measures Site usage, loaded through Google Tag Manager and gated by consent as described below.
- Email (website): form submissions are sent to our team by email and stored so we can respond to you.
- Google Maps / Google APIs (app): for maps, directions, routes, and place search, subject to Google's Privacy Policy.
- Push notifications (app): we may use services such as Expo Push Notifications to deliver trip and status updates to your device.
We do not sell your personal information to third parties for their marketing purposes.
4. Cookies & Analytics
The website uses Google Consent Mode, which sets analytics and advertising storage to "denied" by default — so we do not place analytics or advertising cookies unless and until you grant consent. Essential page functionality does not rely on tracking cookies.
5. Data Storage and Security
We store your data on secure infrastructure (including Google Cloud) and take reasonable measures to protect it from unauthorized access, loss, or misuse. Data may be stored or processed in jurisdictions where we or our service providers operate.
6. Your Choices and Rights
You may:
- Choose not to submit the website's contact or demo forms, and decline analytics consent where offered.
- Disable location access or push notifications in your device settings when using the App (this may limit some features).
- Request access to, correction of, or deletion of your personal information by contacting us.
- Uninstall the App at any time to stop further collection of data by the App.
7. Children
Neither the Site nor the App is directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the Site or the App after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or our practices, please reach out: